These Terms and Conditions apply to all offers, catering services, event-related services, deliveries, and other contractual services provided by Beluga GmbH under the Garten Eden brand. Conflicting terms of the customer shall only apply if expressly accepted in writing.

Our website, brochures, and price information are non-binding invitations to inquire. A binding contract is formed only when Beluga GmbH confirms an order in text form or begins performance. Individual arrangements, offers, and event details take precedence over general website descriptions.

The scope of services is determined by the confirmed offer. We may make reasonable adjustments to menu components, ingredients, equipment, or staffing where required for operational reasons, seasonal availability, or equivalent replacement, provided the overall character of the booked service is preserved.

Unless stated otherwise, all prices are net prices plus applicable statutory VAT. Invoices are due without deduction within the payment period stated in the invoice. We reserve the right to request advance payments or instalments, especially for larger events, custom productions, rentals, or reserved time slots.

The customer must provide all information necessary for proper performance in good time, including event date, venue, access conditions, technical requirements, allergies communicated for consideration, and final guest numbers if agreed. Delays or additional costs resulting from incomplete or incorrect information may be charged separately.

Delivery and performance times are agreed individually. They may shift appropriately in cases of force majeure or circumstances beyond our control, including traffic disruption, official orders, operational interruption, supplier failure, or safety-related restrictions. In such cases, claims for damages are excluded except where mandatory law provides otherwise.

Reasonable changes to guest numbers, timings, or service details require mutual agreement. Equipment, tableware, decor, or other rental items provided by us must be handled with care and returned completely. Loss, unusual contamination, damage, and breakage may be invoiced at replacement or repair cost.

If the customer cancels after a binding booking, we may charge cancellation costs to compensate for preparation, reserved capacities, staffing, and already purchased goods. The specific cancellation terms and deadlines should be defined in the individual offer or booking confirmation. If no individual rule exists, statutory rights remain unaffected.

We are liable without limitation for intent, gross negligence, injury to life, body, or health, and where liability is mandatory under law. In cases of slight negligence, we are liable only for breach of essential contractual obligations and limited to the foreseeable damage typical for the contract. We assume no liability for items brought by the customer unless caused by our intentional or grossly negligent conduct.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods, to the extent legally permissible. If the customer is a merchant or a legal entity under public law, the place of jurisdiction shall be the registered office of Beluga GmbH. Should individual provisions be invalid, the remaining provisions shall remain unaffected.

Weyerstraße 54a | 50676 Cologne